
Will Make the Model Warmer: Sam Altman After GPT-5 Faces Backlash
The recent launch of GPT-5, the latest iteration of OpenAI’s ChatGPT model, has been met with a lukewarm response from users. Despite its impressive performance in most areas, many have expressed disappointment and frustration with the new model’s lack of emotional intelligence and warmth. In response to this backlash, OpenAI CEO Sam Altman has assured that the company will work to make GPT-5 “warmer” in conversations.
In an interview, Altman acknowledged that the firm had underestimated the importance of certain qualities that users appreciated in its predecessor models, such as GPT-4. “We underestimated how much some of the things that people like in GPT-4 matter to them, even if GPT-5 performs better in most ways,” he said.
The backlash against GPT-5 has been largely centered around its perceived lack of emotional intelligence. Many users have reported that the model’s responses feel cold, robotic, and lacking in empathy. This has led to a sense of disappointment and disillusionment among users who had grown accustomed to the warm and engaging interactions they had with GPT-4.
GPT-4, which was launched earlier this year, was praised for its ability to understand and respond to users’ emotions in a way that felt more human-like. Its conversational style was described as warm, engaging, and empathetic, making it a popular choice among users. In contrast, GPT-5’s responses have been criticized for feeling more like a bot than a human.
Altman’s promise to make GPT-5 “warmer” has been met with a mix of skepticism and hope. Some users have expressed doubt that the company can successfully address the issue, given the complexity of emotional intelligence and the limitations of AI models. Others have expressed hope that OpenAI can find a way to improve the model’s emotional intelligence and restore the warm and engaging interactions that users have come to expect.
The challenge of creating AI models that can understand and respond to emotions is a complex one. Emotional intelligence is a uniquely human trait that is difficult to replicate using algorithms and data. However, OpenAI has made significant progress in recent years in developing AI models that can understand and respond to emotions in a way that feels more human-like.
GPT-5’s lack of emotional intelligence is likely due to a combination of factors, including the limitations of the model’s training data and the complexity of the task. The model’s training data is based on vast amounts of text from the internet, which can be biased and incomplete. This can make it difficult for the model to learn and understand the nuances of human emotions.
In addition, the task of creating an AI model that can understand and respond to emotions is a challenging one. Emotional intelligence requires a deep understanding of human psychology and emotions, as well as the ability to respond in a way that is empathetic and supportive. This is a complex and nuanced task that requires a great deal of data and computational power.
Despite the challenges, OpenAI is committed to improving GPT-5’s emotional intelligence and making the model “warmer” in conversations. The company is working to address the issue by incorporating more data and improving the model’s algorithms. This includes using more diverse and representative training data, as well as incorporating more advanced algorithms and techniques to improve the model’s ability to understand and respond to emotions.
In conclusion, the backlash against GPT-5’s lack of emotional intelligence has been a significant challenge for OpenAI. However, the company is committed to addressing the issue and making the model “warmer” in conversations. This will require a significant amount of work and resources, but it is an important step in developing AI models that can understand and respond to emotions in a way that feels more human-like.
Ultimately, the goal of creating AI models that can understand and respond to emotions is not just about improving the user experience, but also about creating a more empathetic and supportive technology that can help humans in a more meaningful way. With its commitment to making GPT-5 “warmer,” OpenAI is taking an important step in this direction.