Zomato terminates nearly 5,000 gig workers a month: Deepinder Goyal
The gig economy has been a topic of discussion in recent years, with many companies relying on temporary or contract workers to fulfill their workforce needs. One such company is Zomato, a popular food delivery platform that has been in the news lately for its treatment of gig workers. In a recent podcast, Zomato CEO Deepinder Goyal revealed that the company terminates nearly 5,000 gig workers every month, mainly due to fraud cases. This statement has sparked controversy and raised concerns about the working conditions and job security of gig workers in the industry.
According to Goyal, around 1.5-2 lakh workers leave voluntarily from Zomato’s 7.5-lakh workforce every month. To replace those exiting, the company onboards a similar number of new workers monthly. This high turnover rate is not unique to Zomato, as many companies in the gig economy struggle with retaining workers. However, the fact that Zomato terminates thousands of workers every month due to fraud cases is alarming and raises questions about the company’s hiring and training processes.
Goyal’s statement came days after gig workers went on strike during New Year’s Eve over unfavourable working conditions. The strike highlighted the struggles faced by gig workers, including low pay, long working hours, and lack of benefits. The fact that Zomato terminates thousands of workers every month due to fraud cases suggests that the company may not be doing enough to support its workers and prevent fraudulent activities.
The gig economy has been criticized for its treatment of workers, with many arguing that it exploits workers by denying them basic rights and benefits. The lack of job security, low pay, and limited access to benefits are just a few of the challenges faced by gig workers. In the case of Zomato, the high turnover rate and frequent terminations suggest that the company may not be providing its workers with the support and resources they need to succeed.
Zomato’s business model relies heavily on its network of gig workers, who are responsible for delivering food to customers. The company’s success is dependent on the efficiency and reliability of its delivery network, which is why it is surprising that Zomato would terminate thousands of workers every month. One would expect the company to invest more in its workers, providing them with training and support to prevent fraudulent activities and improve overall performance.
The fact that Zomato onboards a similar number of new workers every month to replace those exiting suggests that the company is not doing enough to retain its workers. High turnover rates can be costly for companies, as they require significant investment in recruitment, training, and onboarding. Moreover, high turnover rates can also impact the quality of service, as new workers may not have the same level of experience and expertise as seasoned workers.
Goyal’s statement has sparked a debate about the treatment of gig workers in the industry. While some argue that gig workers are essential to the success of companies like Zomato, others argue that the company is not doing enough to support its workers. The fact that Zomato terminates thousands of workers every month due to fraud cases suggests that the company may not be taking the necessary steps to prevent fraudulent activities and support its workers.
In conclusion, Zomato’s termination of nearly 5,000 gig workers every month is a concerning trend that highlights the challenges faced by workers in the gig economy. The high turnover rate and frequent terminations suggest that the company may not be doing enough to support its workers and prevent fraudulent activities. As the gig economy continues to grow, it is essential for companies like Zomato to invest in their workers, providing them with training, support, and resources to succeed.
The controversy surrounding Zomato’s treatment of gig workers is a reminder that the gig economy is not without its challenges. While companies like Zomato rely on gig workers to fulfill their workforce needs, they must also take responsibility for supporting and protecting their workers. By investing in its workers and providing them with the necessary resources and support, Zomato can improve the quality of its service, reduce turnover rates, and promote a positive work environment.
As the debate about the gig economy continues, it is essential for companies like Zomato to prioritize the well-being and success of their workers. By doing so, they can create a positive and productive work environment that benefits both the company and its workers. The fact that Zomato terminates thousands of workers every month due to fraud cases is a wake-up call for the company to re-examine its hiring and training processes and invest more in its workers.
In the end, the success of companies like Zomato depends on the efficiency and reliability of their delivery network, which is why it is essential for the company to prioritize the well-being and success of its workers. By investing in its workers and providing them with the necessary resources and support, Zomato can promote a positive work environment, reduce turnover rates, and improve the quality of its service.
News Source: https://www.newsbytesapp.com/news/business/zomato-terminates-5-000-employees-monthly-over-fraud/story
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