Man books Delhi-Vietnam flight via Flipkart, told his ticket doesn’t exist at check-in counter
In a bizarre incident, a man claimed that he booked a flight ticket from Delhi to Vietnam’s Phu Quoc Island via Flipkart, only to be told that his ticket was “invalid” at the check-in counter. The man, who wishes to remain anonymous, took to social media to express his frustration and disappointment with the e-commerce giant.
According to the man, he had booked a Vietjet flight ticket from Delhi to Phu Quoc Island via Flipkart, and had received a confirmation email with a PNR number. However, when he reached the airport’s check-in counter, he was told that the airline had no record of his booking. Despite having a valid ticket with a PNR number, the man was forced to purchase a new ticket at three times the original price.
The man’s experience has raised questions about the reliability of booking flight tickets through e-commerce platforms like Flipkart. While Flipkart has been expanding its services to include flight bookings, this incident highlights the need for the company to ensure that its systems are integrated with those of airlines to prevent such discrepancies.
The man’s story began when he booked a Vietjet flight ticket from Delhi to Phu Quoc Island via Flipkart. He had chosen Flipkart because of its competitive pricing and convenient booking process. After making the payment, he received a confirmation email with a PNR number, which he assumed was a guarantee of his booking.
However, when he reached the airport’s check-in counter, he was in for a shock. The airline staff told him that they had no record of his booking, and that his ticket was “invalid”. The man was stunned, as he had a valid ticket with a PNR number. He tried to explain the situation to the airline staff, but they were unhelpful.
With no other option, the man was forced to purchase a new ticket at three times the original price. He was frustrated and disappointed with the experience, and felt that Flipkart had failed to deliver on its promise. He took to social media to express his frustration, and his post quickly went viral.
The incident has sparked a debate about the reliability of booking flight tickets through e-commerce platforms like Flipkart. While Flipkart has been expanding its services to include flight bookings, this incident highlights the need for the company to ensure that its systems are integrated with those of airlines to prevent such discrepancies.
Flipkart has not commented on the incident, but it is likely that the company will investigate the matter and take steps to prevent such incidents in the future. In the meantime, the man’s experience serves as a cautionary tale for consumers who book flight tickets through e-commerce platforms.
The incident also raises questions about the role of e-commerce platforms in the travel industry. While e-commerce platforms like Flipkart can offer competitive pricing and convenience, they must also ensure that their systems are integrated with those of airlines to prevent discrepancies.
In recent years, there have been several incidents of passengers being denied boarding due to invalid tickets or discrepancies in their booking. Such incidents can be frustrating and disappointing for passengers, and can damage the reputation of e-commerce platforms and airlines.
To avoid such incidents, passengers should always verify their booking details with the airline before traveling. They should also ensure that they have a valid ticket with a PNR number, and that their booking is confirmed by the airline.
In conclusion, the man’s experience of booking a Delhi-Vietnam flight via Flipkart, only to be told that his ticket was “invalid” at the check-in counter, is a cautionary tale for consumers. It highlights the need for e-commerce platforms like Flipkart to ensure that their systems are integrated with those of airlines to prevent discrepancies. It also serves as a reminder to passengers to always verify their booking details with the airline before traveling.
News Source: https://www.republicworld.com/amp/viral/flipkart-flight-ticket-invalid-viral-customer-complaint
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