Man books Delhi-Vietnam flight via Flipkart, told his ticket doesn’t exist at check-in counter
In a bizarre incident, a man claimed that he booked a flight ticket from Delhi to Vietnam’s Phu Quoc Island via Flipkart, only to be told that his ticket was “invalid” at the check-in counter. The man, who wishes to remain anonymous, took to social media to share his ordeal, leaving many stunned and raising questions about the reliability of online booking platforms.
According to the man, he had booked a Vietjet flight ticket from Delhi to Phu Quoc Island via Flipkart, and had received a confirmation email with a PNR number. He had also paid for the ticket in full, and had received a receipt for the same. However, when he reached the check-in counter at the airport, he was told that the airline had no record of his booking.
The man was shocked and disappointed, as he had already made travel arrangements and had been looking forward to his trip. He tried to contact Flipkart’s customer care, but they were unable to assist him. The airline staff told him that they had no record of his booking, and that he would have to purchase a new ticket if he wanted to travel.
The man was forced to purchase a new ticket at three times the original price, which was a significant financial burden. He was also left feeling frustrated and disappointed, as he had trusted Flipkart to provide him with a valid ticket.
The incident has raised questions about the reliability of online booking platforms, and the measures that they take to ensure that customers receive valid tickets. It has also highlighted the importance of verifying the authenticity of tickets before traveling, and the need for customers to be aware of their rights and options in such situations.
The man’s ordeal has also sparked a debate about the role of e-commerce platforms in providing travel services. While e-commerce platforms like Flipkart have made it easy for customers to book travel tickets online, they often rely on third-party providers to fulfill these bookings. This can lead to a lack of transparency and accountability, as customers may not know who is responsible for providing the service.
In this case, the man had booked his ticket through Flipkart, but the airline had no record of his booking. This suggests that there may have been a breakdown in communication between Flipkart and the airline, or that the ticket may have been canceled or invalidated without the man’s knowledge.
The incident has also highlighted the importance of customer support and service in such situations. The man had tried to contact Flipkart’s customer care, but they were unable to assist him. This lack of support and service can exacerbate the problem, and leave customers feeling frustrated and disappointed.
In conclusion, the man’s ordeal is a cautionary tale about the importance of verifying the authenticity of tickets before traveling, and the need for customers to be aware of their rights and options in such situations. It has also highlighted the importance of transparency and accountability in online booking platforms, and the need for e-commerce platforms to take responsibility for providing valid tickets to their customers.
As the man’s story has gone viral, it has sparked a debate about the reliability of online booking platforms, and the measures that they take to ensure that customers receive valid tickets. It has also raised questions about the role of e-commerce platforms in providing travel services, and the need for greater transparency and accountability in this sector.
The incident has also led to a call for greater regulation and oversight of online booking platforms, to ensure that they are providing valid tickets to their customers. It has also highlighted the importance of customer support and service in such situations, and the need for e-commerce platforms to take responsibility for providing assistance to their customers.
Read the full story here:
https://www.republicworld.com/amp/viral/flipkart-flight-ticket-invalid-viral-customer-complaint
Source:
https://www.republicworld.com/amp/viral/flipkart-flight-ticket-invalid-viral-customer-complaint
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