Man books Delhi-Vietnam flight via Flipkart, told his ticket doesn’t exist at check-in counter
In a bizarre incident, a man who booked a flight ticket from Delhi to Vietnam’s Phu Quoc Island via Flipkart was left stunned when he was informed that his ticket was “invalid” at the check-in counter. The user, who has chosen to remain anonymous, claimed that he had booked a Vietjet flight ticket through the e-commerce platform, but when he arrived at the airport, he was told that the airline had no record of his booking.
The man claimed that he had received a ticket with a PNR number, which is a unique identifier assigned to a passenger’s booking. However, when he presented the ticket at the check-in counter, he was informed that the ticket was not valid. The airline staff allegedly told him that they had no record of his booking, leaving him stranded at the airport.
The incident has sparked a heated debate about the reliability of online booking platforms, particularly when it comes to flight tickets. The man claimed that he had paid for the ticket in advance and had received a confirmation email from Flipkart, which included the ticket details and PNR number. However, when he tried to check-in for his flight, he was told that the ticket was not valid.
The man eventually purchased a new ticket at three times the original price, which was a significant financial burden. He claimed that he had no choice but to buy a new ticket, as he had already made travel arrangements and could not afford to miss his flight.
The incident has raised questions about the accountability of online booking platforms, particularly when it comes to flight tickets. While Flipkart has not commented on the incident, the airline has allegedly apologized for the inconvenience caused to the passenger.
The man’s experience is not an isolated incident, as there have been several reports of passengers facing similar issues with online booking platforms. In some cases, passengers have been told that their tickets are not valid, despite having received confirmation emails and PNR numbers.
The incident highlights the need for greater transparency and accountability in online booking platforms. Passengers rely on these platforms to book their flights, and it is the responsibility of the platform to ensure that the tickets are valid and legitimate.
In this case, the man had done everything right, from booking the ticket to receiving the confirmation email. However, when he arrived at the airport, he was told that the ticket was not valid. This raises questions about the vetting process used by online booking platforms to verify the authenticity of tickets.
The incident also highlights the need for better customer support and grievance redressal mechanisms. The man claimed that he had tried to contact Flipkart’s customer support, but was unable to get a resolution to his problem.
In conclusion, the incident highlights the importance of being cautious when booking flight tickets online. While online booking platforms offer convenience and flexibility, they can also be prone to errors and glitches. Passengers must be aware of the risks involved and take necessary precautions to ensure that their tickets are valid and legitimate.
As the man’s experience shows, even a legitimate ticket with a PNR number can be deemed invalid by the airline. This can cause significant inconvenience and financial burden to the passenger. Therefore, it is essential to be vigilant and cautious when booking flight tickets online.
The incident has sparked a debate about the reliability of online booking platforms, and it remains to be seen how Flipkart and the airline will respond to the man’s complaint. However, one thing is certain – passengers must be aware of the risks involved and take necessary precautions to avoid such incidents in the future.
Source: https://www.republicworld.com/amp/viral/flipkart-flight-ticket-invalid-viral-customer-complaint
About the Author
