Man books Delhi-Vietnam flight via Flipkart, told his ticket doesn’t exist at check-in counter
In a bizarre incident, a man claimed that he booked a flight ticket from Delhi to Vietnam’s Phu Quoc Island via Flipkart, only to be told at the check-in counter that his ticket was “invalid”. The man, who wishes to remain anonymous, took to social media to share his ordeal, leaving many shocked and concerned about the reliability of online booking platforms.
According to the man, he had booked a Vietjet flight ticket from Delhi to Phu Quoc Island via Flipkart, and had received a confirmation email with a PNR (Passenger Name Record) number. He had also paid for the ticket in full, and had received a receipt for the same. However, when he reached the airport’s check-in counter, he was told that the airline had no record of his booking.
The man was understandably shocked and frustrated, as he had already made all the necessary arrangements for his trip, including booking his accommodation and planning his itinerary. He was also concerned about the fact that he had already paid for the ticket, and was worried that he would not be able to get a refund.
Despite having a valid PNR number and a receipt for the ticket, the man was told that his ticket was “invalid” and that he would need to purchase a new ticket if he wanted to travel. The man was forced to purchase a new ticket at three times the original price, which was a significant financial burden for him.
The incident has raised concerns about the reliability of online booking platforms, and the need for greater transparency and accountability in the online travel industry. Many consumers have taken to social media to express their outrage and disappointment, and to demand that Flipkart and Vietjet take responsibility for the incident.
The incident also highlights the importance of verifying the authenticity of online bookings, and the need for consumers to be cautious when making online transactions. It is essential for consumers to ensure that they are booking with reputable and trustworthy websites, and to carefully review the terms and conditions of their booking before making a payment.
In response to the incident, Flipkart has issued a statement apologizing for the inconvenience caused to the customer, and has promised to investigate the matter and take necessary action. Vietjet has also issued a statement, stating that they had no record of the customer’s booking, and that they were not responsible for the incident.
The incident is a reminder that online booking platforms are not always foolproof, and that consumers need to be vigilant and cautious when making online transactions. It is essential for consumers to do their research, read reviews, and verify the authenticity of online bookings before making a payment.
In conclusion, the incident of the man being told that his flight ticket from Delhi to Vietnam’s Phu Quoc Island via Flipkart was “invalid” is a shocking and concerning one. It highlights the need for greater transparency and accountability in the online travel industry, and the importance of verifying the authenticity of online bookings. Consumers need to be cautious and vigilant when making online transactions, and to ensure that they are booking with reputable and trustworthy websites.
News Source: https://www.republicworld.com/amp/viral/flipkart-flight-ticket-invalid-viral-customer-complaint
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