Man books Delhi-Vietnam flight via Flipkart, told his ticket doesn’t exist at check-in counter
In a shocking incident, a man who booked a flight ticket from Delhi to Vietnam’s Phu Quoc Island via Flipkart was left stranded at the airport after being informed that his ticket was “invalid”. The user, who wishes to remain anonymous, claimed that he had booked a Vietjet flight ticket through the e-commerce platform, but when he reached the check-in counter, he was told that the airline had no record of his booking.
The man, who had been planning his trip to Vietnam for months, was understandably shocked and frustrated when he was informed that his ticket was not valid. He had received a ticket with a PNR number, which is a unique code assigned to each booking, and had assumed that everything was in order. However, when he presented his ticket at the check-in counter, he was told that it was not recognized by the airline.
The user claimed that he had booked the ticket through Flipkart’s website, which offers a range of travel services, including flight bookings. He had paid for the ticket in full and had received a confirmation email with his ticket details, including the PNR number. However, when he tried to check-in for his flight, he was told that the airline had no record of his booking.
The man was forced to purchase a new ticket at three times the original price, which was a significant financial burden. He was also left feeling frustrated and disappointed by the experience, which had ruined his plans for a smooth and hassle-free trip.
This incident raises serious questions about the reliability of online travel booking platforms, including Flipkart. While the company has not commented on the incident, it is clear that there was a breakdown in communication between Flipkart and the airline, which resulted in the user’s ticket being declared invalid.
The incident also highlights the importance of verifying the authenticity of travel bookings, especially when booking through third-party platforms. Users should always ensure that they receive a confirmation email with their ticket details, including the PNR number, and should verify the booking with the airline before arriving at the airport.
In recent years, there have been several instances of users being duped by fake or invalid travel bookings, which has resulted in significant financial losses and inconvenience. This incident serves as a reminder to users to be cautious when booking travel services online and to always verify the authenticity of their bookings.
The user’s experience has sparked a heated debate on social media, with many users sharing their own experiences of being duped by online travel booking platforms. While some users have reported positive experiences with Flipkart’s travel services, others have expressed frustration and disappointment with the company’s customer service.
In conclusion, the incident highlights the need for greater transparency and accountability in online travel booking platforms. Users should always be cautious when booking travel services online and should verify the authenticity of their bookings before arriving at the airport. The incident also serves as a reminder to companies like Flipkart to ensure that their systems are robust and reliable, and that they provide adequate customer support to users who encounter problems with their bookings.
As the user’s experience shows, the consequences of an invalid travel booking can be significant, resulting in financial losses and inconvenience. It is therefore essential for users to be aware of the risks involved and to take steps to protect themselves.
In this case, the user was forced to purchase a new ticket at three times the original price, which was a significant financial burden. The incident also left him feeling frustrated and disappointed, which ruined his plans for a smooth and hassle-free trip.
The incident has sparked a wider debate about the reliability of online travel booking platforms, with many users sharing their own experiences of being duped by fake or invalid bookings. While some users have reported positive experiences with Flipkart’s travel services, others have expressed frustration and disappointment with the company’s customer service.
As the online travel booking market continues to grow, it is essential for companies like Flipkart to ensure that their systems are robust and reliable, and that they provide adequate customer support to users who encounter problems with their bookings. The incident serves as a reminder to users to be cautious when booking travel services online and to always verify the authenticity of their bookings.
Source:
https://www.republicworld.com/amp/viral/flipkart-flight-ticket-invalid-viral-customer-complaint
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