Man books Delhi-Vietnam flight via Flipkart, told his ticket doesn’t exist at check-in counter
In a shocking incident, a man claimed that he booked a flight ticket from Delhi to Vietnam’s Phu Quoc Island via Flipkart, only to be told at the airport’s check-in counter that his ticket was “invalid”. The user, who has chosen to remain anonymous, took to social media to express his frustration and share his harrowing experience with the e-commerce giant.
According to the user, he had booked a Vietjet flight ticket from Delhi to Phu Quoc Island via Flipkart, and had received a confirmation email with a PNR (Passenger Name Record) number. However, when he reached the airport’s check-in counter, he was informed by the airline staff that they had no record of his booking. The user was shocked and disappointed, as he had already made all the necessary travel arrangements and had been looking forward to his trip.
Despite having a ticket with a PNR number, the user was told that his ticket was not valid, and that he would have to purchase a new ticket if he wanted to travel. The user was forced to buy a new ticket at three times the price of the original ticket, which was a significant financial burden. The user was understandably upset and frustrated with the situation, and took to social media to express his disappointment and anger.
The user’s experience raises serious questions about the reliability and trustworthiness of online travel booking platforms like Flipkart. If a user books a ticket through a reputable platform like Flipkart, they expect the ticket to be valid and honored by the airline. In this case, the user was let down by the platform, and was forced to suffer significant financial losses as a result.
This incident also highlights the importance of verifying the authenticity of travel bookings, especially when booking through online platforms. Users should always ensure that they receive a confirmation email with a PNR number, and should verify the ticket details with the airline before traveling. Additionally, users should be cautious when booking through third-party platforms, and should always read the terms and conditions carefully before making a booking.
The incident has sparked a heated debate on social media, with many users sharing their own experiences of booking flights through online platforms. Some users have reported similar experiences of being told that their tickets are invalid, while others have reported successful bookings without any issues. The incident has also raised questions about the role of online platforms in ensuring that tickets are valid and honored by airlines.
In response to the incident, Flipkart has not yet issued a statement or commented on the matter. The airline, Vietjet, has also not commented on the incident, and it is unclear what steps they will take to resolve the issue. The user has reported that he is still waiting for a refund or compensation for his losses, and it remains to be seen how the incident will be resolved.
In conclusion, the incident highlights the importance of verifying the authenticity of travel bookings, especially when booking through online platforms. Users should always ensure that they receive a confirmation email with a PNR number, and should verify the ticket details with the airline before traveling. The incident also raises serious questions about the reliability and trustworthiness of online travel booking platforms like Flipkart, and highlights the need for greater transparency and accountability in the online travel booking industry.
News Source: https://www.republicworld.com/amp/viral/flipkart-flight-ticket-invalid-viral-customer-complaint
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