Delivery partners have average speed of 15kmph: Deepinder on 10-minute deliveries
In the wake of the recent strike by gig workers, Zomato Founder Deepinder Goyal has shed some light on the company’s 10-minute delivery system. The strike, which took place a day prior to Goyal’s statement, saw gig workers demanding a ban on the 10-minute delivery system, among other things. However, Goyal’s explanation suggests that the quick deliveries are not solely dependent on the speed of the delivery partners.
According to Goyal, the 10-minute delivery system is made possible by the density of stores, rather than the speed at which delivery partners drive. In a statement, he revealed that the average distance covered by a delivery partner is under 2 kilometers, which is completed in approximately 8 minutes. This translates to an average speed of 15 kilometers per hour (kmph). “The rider drives an average of under 2kms in about 8 minutes…That’s an average of 15kmph,” he said.
This explanation is significant, as it highlights the importance of strategic store placement in enabling quick deliveries. By having a high density of stores in a given area, companies like Zomato can reduce the distance that delivery partners need to travel, thereby reducing the time it takes to complete a delivery. This approach allows for faster delivery times without requiring delivery partners to drive at excessively high speeds.
The 10-minute delivery system has been a subject of controversy in recent times, with many raising concerns about the safety and well-being of delivery partners. The strike by gig workers was a testament to these concerns, as they demanded better working conditions, higher pay, and a ban on the 10-minute delivery system. However, Goyal’s explanation suggests that the company has taken steps to ensure that delivery partners are not put in harm’s way.
It is worth noting that the average speed of 15 kmph is relatively slow, especially when compared to the speeds at which vehicles typically travel on urban roads. This suggests that Zomato’s delivery partners are not being pushed to drive recklessly or at high speeds, which is a positive development from a safety perspective.
The density of stores is a crucial factor in enabling quick deliveries, and companies like Zomato have invested heavily in building a robust network of stores across the country. This network allows for a high degree of flexibility and scalability, enabling the company to respond quickly to changing demand patterns and customer preferences.
In addition to the density of stores, technology also plays a critical role in enabling quick deliveries. Companies like Zomato use advanced algorithms and data analytics to optimize delivery routes, reduce travel times, and improve the overall efficiency of the delivery process. These technologies help to streamline the delivery process, reducing the time it takes for food to reach the customer’s doorstep.
The 10-minute delivery system has been a game-changer for the food delivery industry, allowing companies like Zomato to differentiate themselves from competitors and provide a unique value proposition to customers. However, it is also important to recognize the challenges and concerns associated with this system, particularly with regards to the safety and well-being of delivery partners.
As the food delivery industry continues to evolve, it is likely that we will see further innovations and improvements in the way that deliveries are made. Companies like Zomato will need to balance the demand for quick deliveries with the need to ensure the safety and well-being of their delivery partners. By investing in technology, optimizing store density, and prioritizing the safety of delivery partners, companies can create a win-win situation for all stakeholders involved.
In conclusion, the 10-minute delivery system is a complex issue that requires a nuanced understanding of the various factors at play. While there are concerns about the safety and well-being of delivery partners, companies like Zomato are taking steps to address these concerns and ensure that delivery partners are not put in harm’s way. By prioritizing store density, technology, and safety, companies can create a sustainable and efficient delivery system that benefits all stakeholders.
News Source: https://x.com/deepigoyal/status/2006738218339766488
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