Delivery partners have average speed of 15kmph: Deepinder on 10-minute deliveries
The concept of 10-minute deliveries has taken the food delivery industry by storm, with many companies promising to deliver food to customers within a matter of minutes. However, this has also raised concerns about the safety and well-being of delivery partners, who are often under pressure to deliver food quickly. A day after gig workers staged a strike seeking a ban on the 10-minute delivery system among other things, Zomato Founder Deepinder Goyal has weighed in on the issue, providing some insight into how the company enables quick deliveries.
According to Goyal, the 10-minute deliveries are not enabled by delivery partners driving fast, but rather by the density of stores. This means that the company has a large number of stores located in close proximity to each other, allowing delivery partners to quickly pick up orders and deliver them to customers. Goyal took to social media to explain the logistics behind the 10-minute delivery system, stating that “the rider drives an average of under 2kms in about 8 minutes…That’s an average of 15kmph.”
This average speed of 15kmph is significantly lower than what one might expect, given the time-sensitive nature of the deliveries. However, it highlights the importance of store density in enabling quick deliveries. By having a large number of stores located in close proximity to each other, companies like Zomato can reduce the distance that delivery partners need to travel, making it possible to deliver food quickly without compromising on safety.
The strike by gig workers, which took place a day before Goyal’s statement, was seeking a ban on the 10-minute delivery system, among other things. The workers are concerned about the pressure to deliver food quickly, which they say compromises their safety and well-being. They are also seeking better working conditions, including higher pay and more benefits.
The issue of 10-minute deliveries has sparked a debate about the trade-offs between convenience and safety. While customers may appreciate the convenience of having food delivered quickly, it is important to consider the impact on delivery partners, who are often under pressure to deliver food quickly. Companies like Zomato must balance the need to provide quick deliveries with the need to ensure the safety and well-being of their delivery partners.
Goyal’s statement provides some insight into how Zomato enables quick deliveries, but it also raises questions about the sustainability of the 10-minute delivery system. As the demand for food delivery continues to grow, companies like Zomato will need to find ways to balance the need for quick deliveries with the need to ensure the safety and well-being of their delivery partners.
In recent years, the food delivery industry has experienced rapid growth, with more and more people turning to online platforms to order food. This has created a huge demand for delivery partners, who are often gig workers, meaning they are not employed directly by the company, but rather work on a freelance basis.
The rise of the gig economy has raised concerns about the working conditions and benefits of gig workers. Many gig workers do not have access to the same benefits and protections as traditional employees, and they often work long hours for low pay. The strike by gig workers is a reminder that companies like Zomato have a responsibility to ensure that their delivery partners are treated fairly and with respect.
As the food delivery industry continues to evolve, it is likely that we will see more debate about the 10-minute delivery system and its impact on delivery partners. Companies like Zomato will need to find ways to balance the need for quick deliveries with the need to ensure the safety and well-being of their delivery partners.
In conclusion, the 10-minute delivery system is a complex issue that raises questions about the trade-offs between convenience and safety. While companies like Zomato may be able to enable quick deliveries through the density of stores, it is also important to consider the impact on delivery partners, who are often under pressure to deliver food quickly. As the demand for food delivery continues to grow, companies like Zomato will need to find ways to balance the need for quick deliveries with the need to ensure the safety and well-being of their delivery partners.
News Source: https://x.com/deepigoyal/status/2006738218339766488
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