Delivery partners have average speed of 15kmph: Deepinder on 10-minute deliveries
In a recent turn of events, the debate surrounding the 10-minute delivery system has gained significant attention. A day after gig workers staged a strike seeking a ban on the 10-minute delivery system among other things, Zomato Founder Deepinder Goyal took to social media to address the concerns. In a series of tweets, Goyal shed light on the reality of the 10-minute delivery system, highlighting that it is not the delivery partners’ speed that enables quick deliveries, but rather the density of stores.
According to Goyal, the average speed of delivery partners is a mere 15kmph, which is a far cry from the high speeds that many might assume are necessary for 10-minute deliveries. “The rider drives an average of under 2kms in about 8 minutes…That’s an average of 15kmph,” he tweeted. This revelation comes as a surprise to many, as the common perception is that delivery partners must be driving at breakneck speeds to deliver food within such a short timeframe.
However, as Goyal explained, the key to 10-minute deliveries lies in the strategic placement of stores. By having a high density of stores in a given area, delivery partners can quickly pick up orders and deliver them to customers without having to travel long distances. This approach not only reduces the time taken for deliveries but also decreases the load on individual delivery partners.
The strike by gig workers, which took place a day before Goyal’s tweets, was a result of growing concerns over the 10-minute delivery system. The workers were seeking a ban on the system, citing the immense pressure it puts on them to deliver orders quickly, often compromising their safety and well-being. The strike highlighted the need for a more sustainable and equitable approach to food delivery, one that prioritizes the welfare of delivery partners.
Goyal’s tweets aimed to address these concerns, providing a glimpse into the inner workings of the 10-minute delivery system. By emphasizing the role of store density in enabling quick deliveries, he sought to reassure the public that delivery partners are not being forced to drive recklessly to meet the 10-minute deadline. Instead, the system is designed to optimize delivery routes and reduce travel time, making it possible for partners to deliver orders quickly without putting themselves or others at risk.
The 10-minute delivery system has been a topic of discussion in recent months, with many questioning its sustainability and impact on delivery partners. While it is true that the system has revolutionized the food delivery landscape, providing customers with unprecedented convenience and speed, it is also important to consider the human cost of such a system.
As the food delivery market continues to evolve, it is essential to strike a balance between customer convenience and the welfare of delivery partners. By prioritizing the safety and well-being of partners, companies like Zomato can work towards creating a more sustainable and equitable food delivery ecosystem.
In conclusion, the 10-minute delivery system is a complex issue that requires a nuanced approach. While it is true that the system has its drawbacks, it is also important to recognize the efforts being made by companies like Zomato to optimize delivery routes and reduce travel time. By continuing to innovate and improve the system, it is possible to create a food delivery ecosystem that benefits both customers and delivery partners.
As we move forward, it will be interesting to see how the 10-minute delivery system continues to evolve. Will companies be able to find a balance between customer convenience and partner welfare? Only time will tell. For now, it is clear that the system is here to stay, and it is up to companies like Zomato to ensure that it is implemented in a way that is fair and sustainable for all parties involved.
News Source: https://x.com/deepigoyal/status/2006738218339766488
About the Author
