Delivery partners have average speed of 15kmph: Deepinder on 10-minute deliveries
In a recent statement, Zomato Founder Deepinder Goyal shed light on the logistics behind the company’s 10-minute delivery system. This comes a day after gig workers staged a strike, seeking a ban on the 10-minute delivery system, among other demands. Goyal’s statement aims to alleviate concerns about the safety and feasibility of quick deliveries, highlighting that the speed of delivery is not solely dependent on the riders’ pace.
According to Goyal, the key to enabling 10-minute deliveries lies in the density of stores, rather than the speed at which delivery partners drive. He explained that the average distance covered by a rider in about 8 minutes is under 2 kilometers. This translates to an average speed of approximately 15 kilometers per hour (kmph). Goyal’s statement is an attempt to address concerns about the safety of riders, who are often perceived to be driving recklessly to meet the tight delivery deadlines.
The concept of 10-minute deliveries has been a subject of debate, with many questioning the feasibility and safety of such a system. Critics argue that the pressure to deliver food within a short timeframe can lead to reckless driving, putting not only the riders but also other road users at risk. However, Goyal’s statement suggests that the reality may be different. By emphasizing the role of store density in facilitating quick deliveries, he implies that the need for high-speed driving is minimized.
To understand the implications of Goyal’s statement, it is essential to examine the logistics of food delivery operations. Food delivery companies like Zomato rely on a network of restaurants, kitchens, and delivery partners to ensure timely and efficient deliveries. The density of stores refers to the concentration of these kitchens and restaurants in a given area. A higher density of stores enables delivery partners to pick up orders from a location that is closer to the customer, thereby reducing the distance they need to travel.
In areas with a high density of stores, delivery partners can often complete deliveries within a short distance, which reduces the need for high-speed driving. This is because the distance between the store and the customer’s location is shorter, allowing the rider to complete the delivery at a moderate pace. Goyal’s statement suggests that this is the case for Zomato’s 10-minute deliveries, where the average distance covered by a rider is under 2 kilometers.
The average speed of 15 kmph cited by Goyal is also noteworthy. This speed is relatively moderate, especially considering the congested roads and traffic conditions in many urban areas. It is significantly lower than the speeds at which many riders are perceived to be driving, which often exceed 30-40 kmph. By highlighting the average speed of delivery partners, Goyal aims to reassure the public that the safety of riders and other road users is not being compromised in the pursuit of quick deliveries.
The strike by gig workers, which prompted Goyal’s statement, was a culmination of various demands, including better working conditions, increased earnings, and a ban on the 10-minute delivery system. While Goyal’s statement addresses some of the concerns related to safety, it is essential to consider the broader issues faced by gig workers. The gig economy, which includes food delivery and ride-hailing services, has been criticized for its treatment of workers, who often lack access to basic benefits, job security, and fair compensation.
In conclusion, Deepinder Goyal’s statement provides insight into the logistics behind Zomato’s 10-minute delivery system. By emphasizing the role of store density and highlighting the moderate average speed of delivery partners, he aims to alleviate concerns about the safety and feasibility of quick deliveries. However, the broader issues faced by gig workers, including their working conditions, earnings, and job security, need to be addressed to ensure that the benefits of the gig economy are shared equitably among all stakeholders.
For more information, you can visit: https://x.com/deepigoyal/status/2006738218339766488
News Source: https://x.com/deepigoyal/status/2006738218339766488
About the Author
