Customer shows black, rotten egg & spoiled watermelon she got from Zepto
In today’s digital age, online shopping has become a norm for many of us. With the rise of food delivery and grocery apps, it’s easier than ever to get our favorite products delivered right to our doorstep. However, with this convenience comes the risk of receiving subpar or even spoiled products. A recent incident has sparked outrage on social media, as an Instagram creator shared a video showing a blackened, rotten egg and spoiled watermelon she received from Zepto, a popular grocery delivery app.
The woman, who goes by the handle @kavita.kitchen on Instagram, shared a video showing the rotten egg and watermelon, along with a caption expressing her disappointment and frustration. She claimed that she had already eaten some of the eggs after boiling them, but when she tasted a bit off, she checked the rest and found them to be spoiled. The video quickly went viral, with many users commenting on their own experiences with the app.
The video shows the woman holding up the blackened egg and spoiled watermelon, saying, “I ordered these from Zepto, and look what I got! I had already eaten some of the eggs, but when I tasted a bit off, I checked the rest, and this is what I found.” She then proceeds to show the rotten egg and watermelon, emphasizing the poor condition they were in.
The incident has sparked a heated debate on social media, with many users sharing their own experiences with Zepto. Some claimed that they had received similar spoiled products, while others expressed their disappointment and frustration with the app’s customer service. One user commented, “Happened with me…the product was curd,” while another said, “This is so disgusting! How can they deliver such subpar products?”
The incident highlights the importance of quality control and customer service in the food delivery and grocery industry. As consumers, we expect to receive fresh and high-quality products when ordering online. When that doesn’t happen, it’s not only frustrating but also raises concerns about food safety.
Zepto has faced backlash on social media, with many users calling for better quality control and customer service. The company has yet to respond to the incident, which has only added to the outrage and frustration.
This incident is not an isolated one, as there have been several cases of spoiled products being delivered by food and grocery apps in the past. In 2020, a customer in Bengaluru filed a complaint with the state consumer commission after receiving rotten vegetables from a popular grocery app. Similarly, in 2022, a customer in Delhi reported receiving spoiled milk from a leading dairy brand, which was delivered through a food app.
The incident serves as a reminder to all of us to be vigilant when ordering online and to check the products thoroughly before consuming them. It’s also a wake-up call for companies like Zepto to prioritize quality control and customer service to ensure that their customers receive the best possible experience.
In conclusion, the recent incident of a customer receiving blackened, rotten egg and spoiled watermelon from Zepto highlights the importance of quality control and customer service in the food delivery and grocery industry. As consumers, we expect to receive fresh and high-quality products when ordering online, and it’s up to companies like Zepto to ensure that they meet those expectations.
