Stand & greet MLAs & MPs and listen to what they say: Maharashtra govt to employees
In a recent move, the Maharashtra government has issued guidelines to its employees, instructing them to “stand and greet” Members of Legislative Assembly (MLAs) and Members of Parliament (MPs) when they arrive or leave government or semi-government offices. The guidelines also emphasize the importance of listening carefully to what these elected representatives have to say and using respectful language when interacting with them over the phone.
The new guidelines are aimed at promoting a culture of respect and courtesy towards elected representatives, who are essentially the people’s representatives in the legislative bodies. By instructing employees to stand and greet MLAs and MPs, the government is emphasizing the importance of showing respect to these individuals who have been elected by the people to represent their interests.
The guidelines also stress the need for employees to listen carefully to what MLAs and MPs have to say, which is a critical aspect of effective communication. By listening attentively to their concerns and suggestions, employees can gain a better understanding of the issues that are affecting the people and the areas they represent. This, in turn, can help employees to provide more effective solutions and services to the public.
In addition to standing and greeting MLAs and MPs, employees have also been instructed to use respectful, polite, and courteous language when interacting with them over the phone. This is an important aspect of customer service, as it helps to create a positive impression of the government and its employees. By using respectful language, employees can show that they value the time and concerns of MLAs and MPs, and are committed to providing them with the best possible service.
The guidelines have been issued in response to complaints from some MLAs and MPs that they were not being treated with respect by government employees. Some had allegedly complained that employees were not standing up to greet them when they arrived at government offices, and were not using polite language when interacting with them over the phone. The government has taken these complaints seriously and has issued the new guidelines to ensure that all employees are aware of the importance of treating MLAs and MPs with respect and courtesy.
The move has been welcomed by many MLAs and MPs, who feel that it is essential to promote a culture of respect and courtesy towards elected representatives. “This is a welcome move by the government,” said one MLA. “As elected representatives, we are the voice of the people, and it is essential that we are treated with respect by government employees. By standing and greeting us, employees can show that they value our time and concerns, and are committed to providing us with the best possible service.”
However, not everyone is happy with the new guidelines. Some employees have expressed concerns that the guidelines are too rigid and may create unnecessary protocol. “We are already overburdened with work,” said one employee. “Standing and greeting MLAs and MPs every time they arrive or leave the office may create unnecessary delays and disrupt our work. We should be focusing on providing effective services to the public, rather than following rigid protocol.”
Despite these concerns, the government is adamant that the guidelines are essential to promoting a culture of respect and courtesy towards elected representatives. “The guidelines are not meant to create unnecessary protocol,” said a government spokesperson. “They are meant to promote a culture of respect and courtesy towards MLAs and MPs, who are the people’s representatives. By standing and greeting them, employees can show that they value their time and concerns, and are committed to providing them with the best possible service.”
In conclusion, the Maharashtra government’s decision to instruct employees to stand and greet MLAs and MPs is a welcome move that promotes a culture of respect and courtesy towards elected representatives. By listening carefully to what they have to say and using respectful language, employees can gain a better understanding of the issues that are affecting the people and the areas they represent. While some employees may have concerns about the guidelines, they are an essential step towards promoting effective communication and customer service.
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