Professor claims Uber driver tried driving away with her suitcase in trunk, firm replies
In a shocking incident, Professor Madhu Purnima Kishwar claimed that an Uber driver tried to drive away with her suitcase in the trunk of his car after she asked him to drop her at her accommodation in Pune. The incident occurred at 10:30 pm, and the professor alleged that the driver was “almost abusive and nasty” despite her being ready to pay the cab fare.
According to Professor Kishwar, she had booked an Uber to take her to her accommodation after a long day. However, when she asked the driver to stop at her destination, he allegedly tried to drive away with her suitcase still in the trunk. The professor claimed that she was shocked and frightened by the driver’s behavior, and she had to intervene to prevent him from driving away with her luggage.
The professor took to social media to share her nightmarish experience with the Uber driver, stating that she was ready to pay the cab fare and had even intended to give the driver a tip if he had behaved professionally. However, the driver’s misbehavior and attempted theft of her suitcase left her feeling traumatized and disappointed.
“I was shocked and frightened when the driver tried to drive away with my suitcase,” Professor Kishwar said. “I had to intervene and ask him to stop the car and return my luggage. I was ready to pay the cab fare and had even intended to give him a tip if he had behaved professionally. But his behavior was almost abusive and nasty, and I was left feeling traumatized and disappointed.”
The incident has raised concerns about the safety and security of passengers using ride-hailing services like Uber. While Uber has apologized for the incident and promised to take action against the driver, the incident has highlighted the need for greater accountability and regulation of ride-hailing services.
Uber has responded to the incident, apologizing for the professor’s experience and promising to take action against the driver. “We apologize for the unacceptable experience our rider had with one of our driver-partners,” an Uber spokesperson said. “We take incidents like this very seriously and are taking immediate action to address this issue. We will also be providing support to the rider and ensuring that she feels safe and supported.”
The incident has also sparked a debate about the need for greater regulation of ride-hailing services. While ride-hailing services like Uber have revolutionized the way we travel, they have also raised concerns about safety, security, and accountability. The incident highlights the need for greater oversight and regulation of these services to ensure that passengers are protected and that drivers are held accountable for their behavior.
In recent years, there have been several incidents of Uber drivers misbehaving with passengers, including cases of harassment, assault, and theft. The incidents have raised concerns about the safety and security of passengers using ride-hailing services, and have highlighted the need for greater accountability and regulation of these services.
To address these concerns, ride-hailing companies like Uber need to take steps to improve the safety and security of their passengers. This can include measures such as background checks for drivers, in-app safety features, and greater accountability for drivers who misbehave. Additionally, regulators need to take a more active role in overseeing ride-hailing services and ensuring that they are operating safely and responsibly.
In conclusion, the incident involving Professor Kishwar and the Uber driver is a shocking reminder of the need for greater accountability and regulation of ride-hailing services. While Uber has apologized for the incident and promised to take action, the incident highlights the need for greater oversight and regulation of these services to ensure that passengers are protected and that drivers are held accountable for their behavior.