Professor claims Uber driver tried driving away with her suitcase in trunk, firm replies
In a shocking incident, Professor Madhu Purnima Kishwar claimed that an Uber driver tried to drive away with her suitcase in his car’s trunk after she asked him to drop her at her accommodation in Pune. The incident occurred at around 10:30 pm, and the professor alleged that the driver’s behavior was “almost abusive and nasty” despite her willingness to pay the cab fare.
According to Professor Kishwar, she had booked an Uber ride to travel to her accommodation after a long day. When the driver arrived, she asked him to drop her at her destination, but things took a turn for the worse when she realized that her suitcase was still in the trunk of the car. When she asked the driver to stop and return her suitcase, he allegedly became aggressive and abusive.
The professor claimed that she was taken aback by the driver’s behavior and was shocked that he would try to drive away with her belongings. She stated that she was ready to pay the cab fare and would have even given the driver a tip if he had behaved professionally. However, the driver’s misbehavior left her feeling shaken and distressed.
“I was shocked and disturbed by the driver’s behavior,” Professor Kishwar said. “I had asked him to stop and return my suitcase, but he became aggressive and abusive. I was willing to pay the fare and even give him a tip, but his behavior was unacceptable.”
The incident has raised concerns about the safety and reliability of ride-hailing services, particularly for women traveling alone at night. Many have taken to social media to express their outrage and disappointment at the driver’s behavior, with some calling for stricter background checks and better training for drivers.
In response to the incident, Uber has apologized and acknowledged that the driver’s behavior was unacceptable. The company has stated that it takes the safety and well-being of its passengers seriously and is taking steps to ensure that such incidents do not happen in the future.
“We apologize for the unacceptable behavior of our driver,” an Uber spokesperson said. “We take the safety and well-being of our passengers very seriously, and we are taking steps to ensure that our drivers are trained to provide a safe and respectful experience for all passengers.”
The incident has also sparked a debate about the need for greater accountability and regulation of ride-hailing services. Many have called for stricter laws and regulations to ensure that companies like Uber and Ola prioritize passenger safety and well-being.
As the incident continues to generate outrage and discussion, it remains to be seen what steps Uber and other ride-hailing companies will take to address the concerns of passengers and ensure that such incidents do not happen in the future.
In the meantime, passengers are advised to take precautions when using ride-hailing services, particularly at night. This includes checking the driver’s rating and reviews before getting into the car, keeping an eye on the route and ensuring that the driver is taking the most direct route, and being aware of their surroundings and keeping their belongings close.
The incident is a reminder that while ride-hailing services have made it easier and more convenient to travel, there are still risks and challenges associated with using these services. By being aware of these risks and taking steps to mitigate them, passengers can help ensure a safe and enjoyable ride.