Professor claims Uber driver tried driving away with her suitcase in trunk, firm replies
In a shocking incident, a professor from Pune has come forward with a harrowing experience she had with an Uber driver. Professor Madhu Purnima Kishwar claimed that the driver tried to drive away with her suitcase still in the trunk of the car after she asked him to drop her at her accommodation at 10:30 pm. The professor said that she was willing to pay the cab fare and was even prepared to give the driver a tip, but his behavior was “almost abusive and nasty”.
According to Professor Kishwar, the incident occurred when she hailed an Uber ride to get to her accommodation in Pune. She had a suitcase with her, which she had placed in the trunk of the car. When they reached her destination, she asked the driver to stop and let her out. However, to her surprise, the driver did not stop the car and instead tried to drive away with her suitcase still in the trunk.
The professor said that she was shocked and frightened by the driver’s behavior. She claimed that she had to shout and plead with the driver to stop the car and return her suitcase. The driver eventually stopped the car, but his behavior was far from apologetic. Professor Kishwar said that the driver was “almost abusive and nasty” and seemed completely unbothered by his actions.
The professor was understandably shaken by the incident and said that she would have given the driver a tip if he had not misbehaved. However, due to his rude behavior, she decided not to give him any extra money. She also expressed her disappointment with the Uber service, saying that she had expected a safe and reliable ride, but what she got was a nightmare.
Uber has since apologized for the incident and has promised to take action against the driver. The company said that it takes incidents like these very seriously and is committed to providing a safe and comfortable ride to all its passengers. Uber also said that it would be investigating the matter and would take necessary steps to ensure that such incidents do not happen in the future.
This incident highlights the importance of ensuring passenger safety, especially for women who travel alone at night. It is the responsibility of cab companies like Uber to ensure that their drivers are trustworthy and behave in a respectful manner towards passengers. The incident also raises questions about the screening and training process of Uber drivers and whether it is adequate to prevent such incidents.
In recent years, there have been several incidents of Uber drivers misbehaving with passengers, including cases of harassment and assault. These incidents have raised concerns about the safety of passengers, especially women, who use ride-hailing services. While Uber has taken steps to improve passenger safety, including the introduction of an emergency button and a system for reporting incidents, more needs to be done to prevent such incidents from happening.
The incident also highlights the importance of passenger awareness and vigilance. Passengers should always be aware of their surroundings and should not hesitate to report any suspicious or abusive behavior by drivers. They should also make sure to check the driver’s rating and reviews before getting into the car and should not hesitate to cancel the ride if they feel uncomfortable.
In conclusion, the incident involving Professor Madhu Purnima Kishwar and the Uber driver is a disturbing one and highlights the need for greater accountability and safety measures in the ride-hailing industry. While Uber has apologized and promised to take action, more needs to be done to prevent such incidents from happening in the future. Passengers have the right to expect a safe and comfortable ride, and it is the responsibility of cab companies like Uber to ensure that this expectation is met.