Professor claims Uber driver tried driving away with her suitcase in trunk, firm replies
In a shocking incident, Professor Madhu Purnima Kishwar claimed that an Uber driver tried to drive away with her suitcase in the trunk of his car after she asked him to drop her at her accommodation in Pune. The incident occurred at around 10:30 pm, and the professor alleged that the driver was “almost abusive and nasty” despite her willingness to pay the cab fare.
According to Professor Kishwar, she had booked an Uber to travel to her accommodation after a long day. When she asked the driver to stop at her destination, he allegedly became aggressive and refused to open the trunk to retrieve her suitcase. The professor claimed that she was ready to pay the fare and had even considered giving the driver a tip if he had behaved courteously. However, the driver’s misbehavior changed her mind, and she decided not to give him any extra money.
The professor’s ordeal began when she asked the driver to stop at her accommodation. Instead of complying with her request, the driver allegedly started yelling at her and refused to open the trunk. Professor Kishwar claimed that she was shocked and frightened by the driver’s behavior, and she tried to reason with him. However, the driver remained adamant and aggressive, and the professor was forced to take matters into her own hands.
In a desperate bid to retrieve her suitcase, Professor Kishwar claimed that she had to ask the driver to stop the car and open the trunk. However, the driver allegedly refused to comply, and the professor was forced to seek help from passersby. The incident has left the professor shaken, and she has demanded that Uber take action against the driver.
Uber has apologized for the incident and has promised to investigate the matter. The company has stated that the behavior of the driver was unacceptable and that it would take necessary action to ensure that such incidents do not occur in the future. The company has also offered to refund the professor’s fare and has promised to provide her with a safe and comfortable ride in the future.
The incident has raised concerns about the safety of passengers, particularly women, who use ride-hailing services like Uber. While Uber has implemented various safety measures, including GPS tracking and emergency buttons, incidents like these highlight the need for greater vigilance and accountability.
Professor Kishwar’s experience is not an isolated incident. There have been several cases of Uber drivers misbehaving with passengers, including cases of harassment and assault. The incident has sparked a debate about the need for greater regulation of ride-hailing services and the importance of ensuring that drivers are properly vetted and trained.
In response to the incident, Uber has stated that it takes the safety and security of its passengers seriously. The company has implemented various measures to ensure that drivers are properly screened and trained, including background checks and customer feedback mechanisms. However, the incident highlights the need for greater vigilance and accountability, particularly when it comes to ensuring that drivers behave in a courteous and respectful manner.
The incident has also sparked a debate about the importance of customer service and the need for companies to prioritize the safety and security of their customers. While Uber has apologized for the incident and has promised to investigate the matter, the company needs to do more to ensure that such incidents do not occur in the future.
In conclusion, the incident involving Professor Kishwar and the Uber driver is a shocking reminder of the need for greater vigilance and accountability in the ride-hailing industry. While Uber has apologized for the incident and has promised to investigate the matter, the company needs to do more to ensure that its drivers behave in a courteous and respectful manner. The incident highlights the importance of prioritizing customer safety and security and the need for greater regulation of ride-hailing services.
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