IMAST Operations: Revolutionizing Sales & Loyalty with SaaS
In today’s digital age, businesses are constantly striving to stay ahead of the curve and adapt to the ever-changing needs of their customers. One company that has successfully done so is Indore-based IMAST Operations Pvt Ltd, founded by Akash Joshi and Ankur Pathak. With its cutting-edge SaaS-based sales and loyalty solutions, IMAST has become a leader in the industry, serving over 100 clients across various sectors.
The Story Behind IMAST
IMAST was born out of the founders’ passion to revolutionize the way businesses interact with their customers. Akash Joshi, a seasoned entrepreneur, and Ankur Pathak, a tech enthusiast, saw an opportunity to leverage technology to streamline sales and loyalty operations. The duo brought together their expertise to create IMAST 360, a comprehensive sales and loyalty platform that helps businesses build strong relationships with their customers.
IMAST 360: A Game-Changer in Sales and Loyalty
IMAST 360 is a SaaS-based platform that offers a range of features designed to streamline sales and loyalty operations. The platform is built on the principles of simplicity, scalability, and ease of use, making it an attractive solution for businesses of all sizes. With IMAST 360, businesses can:
- Manage customer relationships more effectively
- Automate sales processes and improve conversions
- Analyze customer behavior and preferences
- Reward loyal customers and incentivize referrals
- Integrate with existing systems and processes
IMAST Service: The Ultimate Customer Engagement Solution
In addition to IMAST 360, the company also offers IMAST Service, a customer engagement platform designed to help businesses build strong relationships with their customers. IMAST Service offers a range of features, including:
- Customer feedback and review management
- Social media integration and engagement
- Customer segmentation and personalization
- Omnichannel customer support
- Loyalty program management
Success Stories and Accolades
IMAST’s innovative approach to sales and loyalty has not gone unnoticed. The company has won numerous accolades, including the prestigious “Best Sales CRM and Loyalty Solution” award at the India Business Awards 2025. This recognition is a testament to the company’s commitment to delivering world-class solutions that meet the evolving needs of businesses.
Client Testimonials
IMAST’s clients are a testament to the company’s success. Take, for instance, Raymonds, one of India’s leading textile companies, which has seen a significant increase in customer engagement and loyalty since implementing IMAST’s solutions. Another notable client is Ashok Leyland, a leading automobile manufacturer, which has used IMAST’s platform to improve its sales and customer service operations.
The Future of Sales and Loyalty
As the world becomes increasingly digital, the need for innovative sales and loyalty solutions is more pressing than ever. IMAST Operations is well-positioned to continue revolutionizing the industry, with its cutting-edge platforms and commitment to delivering exceptional customer experiences. As the company continues to grow and expand its offerings, it is likely to remain a leader in the SaaS-based sales and loyalty solutions space.
Conclusion
IMAST Operations is a shining example of innovation and entrepreneurial spirit. With its flagship IMAST 360 and IMAST Service, the company has established itself as a leader in the SaaS-based sales and loyalty solutions space. As businesses continue to adapt to the changing needs of their customers, IMAST is well-positioned to continue delivering world-class solutions that drive growth and success.
News Source
https://ascendants.in/business-stories/imast-crm-loyalty-india-business-award/
