Professor claims Uber driver tried driving away with her suitcase in trunk, firm replies
In a shocking incident, Professor Madhu Purnima Kishwar claimed that an Uber driver tried to drive away with her suitcase in his car’s trunk after she asked him to drop her at her accommodation in Pune. The incident occurred at 10:30 pm, and the professor alleged that the driver’s behavior was “almost abusive and nasty” despite her willingness to pay the cab fare. She even stated that she would have given the driver a tip if he hadn’t misbehaved.
According to Professor Kishwar, she had booked an Uber ride to reach her accommodation in Pune after a long day. When she asked the driver to stop at her destination, he allegedly became aggressive and started yelling at her. The professor claimed that she was taken aback by the driver’s behavior and was shocked when he started driving away with her suitcase still in the trunk.
“I was shocked and frightened when the driver started driving away with my suitcase in the trunk,” Professor Kishwar said. “I had asked him to stop at my accommodation, and I was willing to pay the fare. But he became abusive and nasty, and I was forced to get out of the car quickly.”
The professor further alleged that the driver’s behavior was unprofessional and unacceptable. “I would have given the driver a tip if he hadn’t misbehaved,” she said. “But his behavior was so rude and aggressive that I was left shaken. I hope Uber takes action against the driver and ensures that such incidents do not happen in the future.”
Uber has since apologized for the incident and has promised to take action against the driver. The company stated that the behavior of the driver was unacceptable and that they would investigate the matter further. “We apologize for the unfortunate experience of Professor Kishwar,” an Uber spokesperson said. “We take such incidents seriously and will investigate the matter further. We will also take necessary actions against the driver to ensure that such incidents do not happen in the future.”
The incident has raised concerns about the safety and security of passengers using ride-hailing services. While Uber and other ride-hailing companies have revolutionized the way we travel, incidents like these highlight the need for greater accountability and regulation. Passengers have the right to expect a safe and respectful ride, and companies must ensure that their drivers meet these expectations.
In recent years, there have been several incidents of Uber drivers misbehaving with passengers. In some cases, drivers have been accused of harassment, assault, and even kidnapping. While Uber has taken steps to improve safety, including the introduction of panic buttons and GPS tracking, more needs to be done to prevent such incidents.
Professor Kishwar’s experience is a reminder that companies must prioritize the safety and well-being of their passengers. This includes providing adequate training to drivers, conducting thorough background checks, and having a robust system in place to handle complaints and incidents.
As the ride-hailing industry continues to grow, it is essential that companies like Uber prioritize passenger safety and security. This includes investing in technology and infrastructure to prevent incidents, as well as providing support and resources to passengers who have experienced trauma or harassment.
In conclusion, the incident involving Professor Kishwar and the Uber driver is a disturbing reminder of the need for greater accountability and regulation in the ride-hailing industry. While Uber has apologized and promised to take action, more needs to be done to prevent such incidents in the future. As passengers, we have the right to expect a safe and respectful ride, and companies must prioritize our safety and well-being above all else.
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