Man gets fractured skull as Zepto exec hits him over address issue in B’luru, caught on CCTV
In a shocking incident that has left many stunned, a 30-year-old businessman in Bengaluru’s Basaveshwaranagar has ended up with a fractured skull after a Zepto delivery boy physically assaulted him over a minor address issue. The incident, which was captured on CCTV, has now sparked outrage and calls for greater accountability from the delivery company.
According to reports, the incident occurred on Monday evening when Shashank, the 30-year-old businessman, was expecting a delivery from Zepto, a popular food delivery company. However, when the delivery boy, identified as Vishnuvardhan, arrived at his doorstep, he found that the address matched the one on the delivery slip, but not with the actual address. Shashank’s sister-in-law was present at the time and tried to resolve the issue, but Vishnuvardhan became aggressive and argumentative.
That’s when Shashank, understandably upset by the situation, decided to intervene and try to calm Vishnuvardhan down. But instead of de-escalating the situation, Vishnuvardhan took it upon himself to physically assault Shashank, landing a punch that left him with a fractured skull.
“We were surprised and shocked by the sudden attack,” Shashank’s sister-in-law told media personnel. “My brother-in-law was trying to help resolve the issue, but the delivery boy got aggressive and started beating him up.”
The entire incident was captured on CCTV, which clearly shows Vishnuvardhan hitting Shashank before fleeing the scene on his two-wheeler. The video has since gone viral on social media, sparking widespread outrage and calls for action against the delivery boy.
“The incident is shocking and unacceptable,” said a local resident who witnessed the incident. “It’s appalling that a delivery boy would resort to violence over a minor issue like a mismatched address. Zepto needs to take immediate action to ensure that its employees are trained to handle such situations professionally.”
In the aftermath of the incident, Zepto has issued a statement apologizing for the incident and promising to take necessary action against the delivery boy. “We are deeply sorry for the incident and are taking immediate action against the delivery boy,” a company spokesperson said. “We will also be conducting an internal investigation to ensure that such incidents do not happen in the future.”
While Zepto’s response is welcome, many are calling for greater accountability from the company. “Zepto needs to take responsibility for the actions of its employees,” said a social media user. “They are the ones who are supposed to be ensuring that their employees are trained to handle customer interactions professionally. Instead, they are trying to sweep the incident under the rug.”
As the incident continues to spark outrage and calls for action, many are left wondering how such a incident could have occurred in the first place. “It’s clear that Zepto’s training and oversight procedures are inadequate,” said a customer who has used the service before. “They need to take a hard look at themselves and make sure that their employees are equipped to handle difficult situations like this.”
In conclusion, the incident highlights the importance of accountability and training in the delivery industry. While Zepto has apologized and promised to take action, more needs to be done to ensure that such incidents do not happen in the future. As a society, we need to demand more from our delivery companies and hold them accountable for the actions of their employees.
