Delivery partners have average speed of 15kmph: Deepinder on 10-minute deliveries
The concept of 10-minute deliveries has been a topic of discussion in recent times, with many stakeholders weighing in on the feasibility and sustainability of such a model. The debate gained momentum after gig workers staged a strike, seeking a ban on the 10-minute delivery system, among other things. In response to the strike and the concerns raised, Zomato Founder Deepinder Goyal took to social media to share some insights on how the quick deliveries are enabled.
According to Goyal, the 10-minute deliveries are not a result of delivery partners driving at high speeds, but rather the density of stores that allows for quick pickups and drops. He explained that the average distance covered by a delivery partner is under 2 kilometers, which is completed in approximately 8 minutes. This translates to an average speed of 15 kilometers per hour, which is relatively modest.
“The rider drives an average of under 2kms in about 8 minutes…That’s an average of 15kmph,” Goyal said, shedding light on the logistics behind the 10-minute delivery system. This clarification is significant, as it addresses concerns that delivery partners are being pressured to drive recklessly to meet the tight deadlines. By highlighting the role of store density in facilitating quick deliveries, Goyal aims to reassure stakeholders that the system is designed with safety and efficiency in mind.
The 10-minute delivery model has been gaining traction in recent times, with many food delivery platforms and online retailers adopting this approach to enhance customer experience. The idea is to provide customers with a seamless and convenient experience, where they can order their favorite food or products and receive them at their doorstep within a short span of time. However, this has also raised concerns about the impact on delivery partners, who are often expected to navigate through heavy traffic and challenging road conditions to meet the tight deadlines.
Goyal’s statement is an attempt to alleviate these concerns and provide a more nuanced understanding of the 10-minute delivery system. By emphasizing the importance of store density, he is highlighting the fact that the system is designed to be efficient and safe, rather than relying on delivery partners to drive at high speeds. This approach also underscores the need for a more holistic understanding of the logistics and infrastructure that underpin the food delivery ecosystem.
The strike by gig workers, which prompted Goyal’s response, was a culmination of various concerns and grievances that have been building up over time. The workers have been seeking better pay, improved working conditions, and greater job security, among other things. The 10-minute delivery system has been a particular point of contention, with many workers feeling that it is unrealistic and unsustainable.
In this context, Goyal’s statement is an attempt to address some of the concerns and provide a more balanced perspective on the issue. By sharing data and insights on the logistics behind the 10-minute delivery system, he is hoping to reassure stakeholders that the system is designed with safety and efficiency in mind. However, it remains to be seen whether this will be enough to address the concerns of gig workers and other stakeholders, who may continue to push for more fundamental changes to the system.
As the debate around the 10-minute delivery system continues, it is essential to consider the various perspectives and concerns that are at play. While the system has the potential to enhance customer experience and drive business growth, it is crucial to ensure that it is sustainable and equitable for all stakeholders involved. This includes delivery partners, who are the backbone of the food delivery ecosystem, as well as customers, who expect a seamless and convenient experience.
In conclusion, the 10-minute delivery system is a complex issue that requires a nuanced and multifaceted approach. While Zomato Founder Deepinder Goyal’s statement provides some valuable insights into the logistics behind the system, it is essential to consider the various concerns and perspectives that are at play. As the food delivery ecosystem continues to evolve, it is crucial to prioritize sustainability, equity, and safety, to ensure that the benefits of the system are shared by all stakeholders involved.
News Source: https://x.com/deepigoyal/status/2006738218339766488
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