Delivery partners have average speed of 15kmph: Deepinder on 10-minute deliveries
The concept of 10-minute deliveries has taken the food delivery industry by storm, with many companies promising to deliver food to customers within a short span of 10 minutes. However, this has also raised concerns about the safety and well-being of delivery partners, who are often under pressure to deliver food quickly. A day after gig workers staged a strike seeking a ban on the 10-minute delivery system among other things, Zomato Founder Deepinder Goyal has come out to address these concerns.
According to Goyal, the quick deliveries are enabled by the density of stores and not by delivery partners driving fast. He took to social media to explain the logistics behind 10-minute deliveries, stating that the average speed of delivery partners is much lower than what people might expect. “The rider drives an average of under 2kms in about 8 minutes…That’s an average of 15kmph,” he said. This statement highlights that delivery partners are not speeding to deliver food quickly, but rather, the proximity of stores to customers is what enables fast deliveries.
The strike by gig workers was called to protest against the 10-minute delivery system, which they claim is unsafe and puts them under undue pressure. The workers are also seeking better pay and working conditions, as well as a ban on the 10-minute delivery system. The strike has brought attention to the working conditions of gig workers, who are often classified as independent contractors and not entitled to the same benefits and protections as regular employees.
Goyal’s statement is an attempt to address these concerns and provide insight into how 10-minute deliveries work. By explaining that the average speed of delivery partners is 15kmph, he is trying to show that the company is not prioritizing speed over safety. However, the fact remains that delivery partners are still under pressure to deliver food quickly, and this can lead to accidents and other safety risks.
The density of stores is a key factor in enabling 10-minute deliveries. Zomato and other food delivery companies have been investing heavily in setting up a network of cloud kitchens and partner restaurants that are strategically located to facilitate fast deliveries. This means that customers are often closer to a restaurant or cloud kitchen than they think, which enables delivery partners to pick up orders and deliver them quickly.
However, the 10-minute delivery system is not without its challenges. One of the main concerns is the impact it has on delivery partners, who are often required to work long hours and navigate through heavy traffic to deliver food quickly. The pressure to deliver food quickly can also lead to accidents and other safety risks, which is a concern for both delivery partners and customers.
Another challenge is the environmental impact of the 10-minute delivery system. With more delivery partners on the road, there is a greater carbon footprint, which contributes to air pollution and climate change. Food delivery companies are under pressure to reduce their environmental impact, and the 10-minute delivery system is a major contributor to this problem.
In conclusion, the 10-minute delivery system is a complex issue that raises concerns about safety, working conditions, and environmental impact. While Goyal’s statement provides insight into the logistics behind 10-minute deliveries, it is clear that there are still many challenges to be addressed. Food delivery companies must prioritize the safety and well-being of delivery partners, while also reducing their environmental impact.
As the food delivery industry continues to evolve, it is likely that we will see more innovations and changes to the way food is delivered. However, it is essential that these changes prioritize the safety and well-being of delivery partners, as well as the environment. By investing in sustainable and safe delivery practices, food delivery companies can ensure that the 10-minute delivery system is a success for everyone involved.
News Source: https://x.com/deepigoyal/status/2006738218339766488
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