Delivery partners have average speed of 15kmph: Deepinder on 10-minute deliveries
In a recent statement, Zomato Founder Deepinder Goyal shed light on the inner workings of the company’s 10-minute delivery system. This comes a day after gig workers staged a strike, seeking a ban on the 10-minute delivery system, among other demands. Goyal’s statement aims to address concerns surrounding the quick delivery system, which has been a topic of discussion in recent times.
According to Goyal, the ability to deliver food within 10 minutes is not solely dependent on the speed of the delivery partners. Instead, it is enabled by the density of stores in a particular area. This means that the closer the stores are to each other and to the customers, the faster the delivery can be made. Goyal explained that the average distance covered by a delivery partner in about 8 minutes is under 2 kilometers. This translates to an average speed of 15 kilometers per hour (kmph).
To put this into perspective, 15 kmph is a relatively moderate speed, especially when compared to the average speed limits in urban areas. This suggests that the delivery partners are not required to drive at excessively high speeds to meet the 10-minute delivery deadline. Goyal’s statement aims to alleviate concerns that the 10-minute delivery system is putting undue pressure on delivery partners to drive recklessly.
The concept of 10-minute deliveries has been a game-changer in the food delivery industry. It has raised the bar for customer expectations, with many consumers now expecting their food to be delivered quickly and efficiently. However, this has also raised concerns about the safety of delivery partners, who may feel pressured to drive fast to meet the tight deadlines.
Goyal’s statement highlights the importance of store density in enabling quick deliveries. By having a high concentration of stores in a particular area, food delivery companies like Zomato can reduce the distance that delivery partners need to travel to pick up and drop off orders. This, in turn, reduces the time taken for deliveries, making it possible to achieve 10-minute delivery times without compromising on safety.
The strike by gig workers, which included delivery partners from various food delivery companies, was called to protest against the 10-minute delivery system, among other issues. The workers claimed that the system is unfair and puts undue pressure on them to drive fast, compromising their safety. They also demanded better wages, more benefits, and improved working conditions.
While Goyal’s statement aims to address some of the concerns surrounding the 10-minute delivery system, it remains to be seen how the company will respond to the other demands made by the gig workers. The strike has highlighted the need for food delivery companies to prioritize the well-being and safety of their delivery partners, who are the backbone of their operations.
In conclusion, Deepinder Goyal’s statement provides insight into the mechanics of the 10-minute delivery system. By highlighting the importance of store density and the moderate speeds at which delivery partners operate, Goyal aims to alleviate concerns about the safety of delivery partners. However, the issue of 10-minute deliveries is complex and multifaceted, and it will require a more nuanced approach to address the concerns of all stakeholders involved.
As the food delivery industry continues to evolve, it is essential for companies like Zomato to prioritize the safety and well-being of their delivery partners. This can be achieved by implementing measures that reduce the pressure on delivery partners to drive fast, while also ensuring that customers receive their orders quickly and efficiently.
The debate surrounding 10-minute deliveries is likely to continue, with different stakeholders having varying opinions on the matter. However, one thing is clear: the food delivery industry must prioritize the safety and well-being of its delivery partners, who are the unsung heroes of the industry.
News Source: https://x.com/deepigoyal/status/2006738218339766488
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