Delivery partners have average speed of 15kmph: Deepinder on 10-minute deliveries
The concept of 10-minute deliveries has taken the food delivery industry by storm, with many companies promising to deliver food to customers within a matter of minutes. However, this has also raised concerns about the safety and well-being of delivery partners, who are often under pressure to deliver food quickly. A day after gig workers staged a strike seeking a ban on the 10-minute delivery system, among other things, Zomato Founder Deepinder Goyal weighed in on the issue, providing some insight into how the company enables quick deliveries.
According to Goyal, the quick deliveries are not enabled by delivery partners driving fast, but rather by the density of stores. This means that the company has a large number of restaurants and stores in close proximity to each other, allowing delivery partners to pick up and drop off food quickly. Goyal took to social media to explain the math behind the 10-minute deliveries, saying that the rider drives an average of under 2kms in about 8 minutes. This works out to an average speed of 15kmph, which is relatively slow and safe.
This explanation is significant, as it highlights the importance of store density in enabling quick deliveries. Rather than relying on delivery partners to drive fast, the company is focusing on building a network of stores that are close to each other. This approach not only helps to reduce delivery times but also makes the process safer for delivery partners, who do not have to rush to deliver food.
The strike by gig workers, which took place a day before Goyal’s statement, was called to protest against the 10-minute delivery system, among other things. The workers were seeking better working conditions, higher pay, and a ban on the 10-minute delivery system, which they say is unsafe and puts them under too much pressure. The strike highlighted the challenges faced by gig workers, who are often classified as independent contractors rather than employees, and are therefore not entitled to the same benefits and protections.
Goyal’s statement is an attempt to address some of these concerns, by providing more information about how the 10-minute delivery system works. By explaining that the average speed of delivery partners is 15kmph, he is trying to reassure customers and workers that the company is prioritizing safety. However, it remains to be seen whether this explanation will be enough to address the concerns of gig workers, who may still feel that the 10-minute delivery system is unsustainable and unfair.
The issue of 10-minute deliveries is complex, and there are no easy solutions. On the one hand, customers have come to expect fast and convenient delivery, and companies like Zomato are under pressure to deliver. On the other hand, the pressure to deliver quickly can put delivery partners at risk, and may also lead to accidents and other safety problems. By focusing on store density and safe delivery practices, companies like Zomato may be able to find a balance between meeting customer demands and protecting the safety and well-being of delivery partners.
In conclusion, the issue of 10-minute deliveries is a complex one, and there are no easy solutions. However, by prioritizing store density and safe delivery practices, companies like Zomato may be able to find a balance between meeting customer demands and protecting the safety and well-being of delivery partners. Goyal’s statement provides some insight into how the company enables quick deliveries, and highlights the importance of store density in reducing delivery times. As the debate around 10-minute deliveries continues, it will be interesting to see how companies like Zomato respond to the concerns of gig workers and customers.
News Source: https://x.com/deepigoyal/status/2006738218339766488
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