Delivery partners have average speed of 15kmph: Deepinder on 10-minute deliveries
The concept of 10-minute deliveries has taken the food delivery industry by storm, with companies like Zomato and others promising to deliver food to customers within a remarkably short period. However, this has also raised concerns about the safety and well-being of delivery partners, who are often seen speeding through traffic to meet the tight deadlines. In a recent statement, Zomato Founder Deepinder Goyal shed some light on how the company manages to achieve these quick deliveries, and the numbers may surprise you.
A day after gig workers staged a strike seeking a ban on the 10-minute delivery system among other things, Goyal took to social media to explain the mechanics behind Zomato’s quick delivery system. According to him, the key to achieving 10-minute deliveries lies not in the speed at which delivery partners drive, but rather in the density of stores. “The rider drives an average of under 2kms in about 8 minutes…That’s an average of 15kmph,” he said. This statement suggests that delivery partners are not necessarily speeding through traffic to deliver food quickly, but rather, they are able to do so because of the proximity of restaurants to the customers.
This explanation is interesting, as it highlights the importance of strategic planning and logistics in achieving quick deliveries. By having a high density of stores in a given area, food delivery companies can ensure that delivery partners do not have to travel long distances to pick up and drop off orders. This not only reduces the time taken for deliveries but also decreases the workload on delivery partners, allowing them to make more deliveries in a shorter period.
Goyal’s statement also raises questions about the nature of the strike staged by gig workers. While the workers were seeking a ban on the 10-minute delivery system, citing concerns about safety and well-being, Goyal’s explanation suggests that the system may not be as demanding as it seems. If delivery partners are only driving an average of 15kmph, it implies that they are not being pushed to drive at breakneck speeds to meet deadlines.
However, it is also important to consider the broader context of the gig economy and the working conditions of delivery partners. While the average speed of delivery partners may be 15kmph, it is likely that they still face a range of challenges, including long working hours, low pay, and limited benefits. The strike staged by gig workers may have been motivated by a range of factors, including concerns about safety, working conditions, and job security.
In recent years, the gig economy has come under increasing scrutiny, with many critics arguing that it exploits workers and fails to provide them with adequate protections. The issue of 10-minute deliveries has become a flashpoint in this debate, with some arguing that it puts undue pressure on delivery partners and compromises their safety. While Goyal’s explanation may help to alleviate some of these concerns, it is clear that the issue is more complex and multifaceted.
As the food delivery industry continues to evolve, it is likely that we will see ongoing debates about the impact of 10-minute deliveries on delivery partners and the broader community. While companies like Zomato may be able to achieve quick deliveries through strategic planning and logistics, it is also important to consider the human cost of these systems and to ensure that delivery partners are treated fairly and with respect.
In conclusion, Deepinder Goyal’s statement about the average speed of delivery partners sheds new light on the mechanics of 10-minute deliveries. While it may help to alleviate some concerns about safety, it is clear that the issue is more complex and multifaceted. As we move forward, it is essential to consider the broader implications of the gig economy and to work towards creating a more equitable and sustainable system for all.
News Source: https://x.com/deepigoyal/status/2006738218339766488
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