Man books Delhi-Vietnam flight via Flipkart, told his ticket doesn’t exist at check-in counter
In a shocking incident, a man who booked a flight ticket from Delhi to Vietnam’s Phu Quoc Island via Flipkart was left stranded at the airport after being informed that his ticket was invalid. The man, who wishes to remain anonymous, claimed that he had booked a Vietjet flight ticket through the e-commerce platform, but when he reached the check-in counter, he was told that the airline had no record of his booking.
The incident has raised questions about the reliability of online ticketing platforms and the need for greater transparency in the booking process. The man, who had been looking forward to his trip to Vietnam, was left with no choice but to purchase a new ticket at three times the original price.
According to the man, he had booked the ticket well in advance and had received a confirmation email with a PNR number from Flipkart. He had also paid the full amount for the ticket and had received a receipt for the same. However, when he reached the airport, he was shocked to discover that his ticket was not valid.
“I had booked the ticket through Flipkart and had received a confirmation email with a PNR number,” the man said. “I had also paid the full amount for the ticket and had received a receipt for the same. But when I reached the airport, the staff at the check-in counter told me that my ticket was not valid. They said that the airline had no record of my booking and that I would have to purchase a new ticket if I wanted to travel.”
The man was devastated by the news and was left with no choice but to purchase a new ticket at a much higher price. “I was shocked and disappointed by the whole experience,” he said. “I had paid for a ticket and had received a confirmation email, but it turned out that the ticket was not valid. I had to purchase a new ticket at three times the original price, which was a huge financial burden for me.”
The incident has raised questions about the reliability of online ticketing platforms and the need for greater transparency in the booking process. While Flipkart has apologized for the incident and has offered to refund the man’s money, the incident has highlighted the need for greater scrutiny of online ticketing platforms.
“It’s unacceptable that a reputable platform like Flipkart can sell invalid tickets to customers,” said a consumer rights activist. “The company needs to take responsibility for its actions and ensure that customers are not left stranded at the airport. The incident highlights the need for greater transparency in the booking process and the need for companies to take responsibility for their mistakes.”
The incident has also raised questions about the role of airlines in such incidents. While the airline had no record of the man’s booking, it’s unclear why the ticket was sold to him in the first place. “It’s the responsibility of the airline to ensure that tickets are valid and that customers are not left stranded at the airport,” said an aviation expert. “The airline needs to investigate the incident and take action against the platform that sold the invalid ticket.”
In conclusion, the incident highlights the need for greater scrutiny of online ticketing platforms and the need for greater transparency in the booking process. While Flipkart has apologized for the incident and has offered to refund the man’s money, the incident has raised questions about the reliability of online ticketing platforms and the need for companies to take responsibility for their mistakes.
The man’s experience is a cautionary tale for anyone who books tickets online. “I would advise people to be careful when booking tickets online,” he said. “Make sure you check the ticket details carefully and ensure that the ticket is valid before you travel. It’s also important to read the fine print and understand the terms and conditions of the booking.”
As for Flipkart, the company needs to take responsibility for its actions and ensure that customers are not left stranded at the airport. The company needs to investigate the incident and take action against the platform that sold the invalid ticket. The company also needs to provide greater transparency in the booking process and ensure that customers are aware of the terms and conditions of the booking.
Source: https://www.republicworld.com/amp/viral/flipkart-flight-ticket-invalid-viral-customer-complaint
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