Man books Delhi-Vietnam flight via Flipkart, told his ticket doesn’t exist at check-in counter
In a bizarre incident, a man who booked a flight ticket from Delhi to Vietnam’s Phu Quoc Island via Flipkart was left stunned when he was informed that his ticket was invalid at the check-in counter. The incident has raised questions about the reliability of booking flight tickets through e-commerce platforms.
According to the man, who wishes to remain anonymous, he had booked a Vietjet flight ticket from Delhi to Phu Quoc Island via Flipkart. He claimed that he had received a confirmation email with a PNR number, which is a unique identifier for a flight booking. However, when he reached the airport’s check-in counter, he was told that the airline had no record of his booking.
The man claimed that he was shocked and disappointed when he was informed that his ticket was invalid. He had already made all the necessary arrangements for his trip, including booking his accommodation and planning his itinerary. He was left with no choice but to purchase a new ticket at three times the original price.
The incident has sparked a debate about the reliability of booking flight tickets through e-commerce platforms. While Flipkart is a well-established e-commerce platform, it is not a traditional travel booking website. The platform has partnered with various airlines to offer flight tickets to its customers, but it appears that there may be some glitches in the system.
The man’s experience is not an isolated incident. There have been several reports of customers facing similar issues with flight tickets booked through e-commerce platforms. In some cases, customers have been told that their tickets are invalid or that the airline has no record of their booking.
The incident has also raised questions about the role of e-commerce platforms in the travel industry. While these platforms can offer customers a convenient way to book flight tickets, they may not always provide the same level of service as traditional travel booking websites.
In this case, the man claimed that he had tried to contact Flipkart’s customer support team, but they were unable to resolve the issue. He was left to fend for himself, and he eventually had to purchase a new ticket at a much higher price.
The incident is a reminder that customers need to be cautious when booking flight tickets through e-commerce platforms. While these platforms can offer convenient and affordable options, they may not always provide the same level of service as traditional travel booking websites.
In conclusion, the incident highlights the importance of verifying the authenticity of flight tickets booked through e-commerce platforms. Customers should always check the airline’s website or contact their customer support team to confirm their booking before proceeding to the airport.
It is also important for e-commerce platforms to ensure that their systems are glitch-free and that they are able to provide customers with accurate and reliable information. In this case, Flipkart should investigate the incident and take necessary steps to prevent such incidents in the future.
The incident has sparked a debate about the reliability of booking flight tickets through e-commerce platforms, and it remains to be seen how Flipkart will respond to the incident. One thing is certain, however: customers will be more cautious when booking flight tickets through e-commerce platforms in the future.
Source: https://www.republicworld.com/amp/viral/flipkart-flight-ticket-invalid-viral-customer-complaint
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