Man books Delhi-Vietnam flight via Flipkart, told his ticket doesn’t exist at check-in counter
In a shocking incident, a man claimed that he booked a flight ticket from Delhi to Vietnam’s Phu Quoc Island via Flipkart, only to be told that his ticket was invalid at the check-in counter. The incident has raised questions about the reliability of online booking platforms and the need for stricter regulations to protect consumers.
According to the man, he had booked a Vietjet flight ticket from Delhi to Phu Quoc Island via Flipkart, and had received a confirmation email with a PNR number. However, when he reached the airport’s check-in counter, he was told that the airline had no record of his booking. Despite having a ticket with a PNR number, the man was forced to purchase a new ticket at three times the original price.
The incident has sparked outrage on social media, with many users expressing their frustration and disappointment with Flipkart’s customer service. The man’s complaint has gone viral, with many people sharing their own experiences of booking tickets online and facing similar issues.
The man’s story highlights the risks associated with booking tickets online, particularly through third-party platforms like Flipkart. While online booking platforms offer convenience and flexibility, they also pose a risk of errors, cancellations, and invalid bookings. In this case, the man had done everything right – he had booked his ticket in advance, received a confirmation email, and had a PNR number. Yet, he was still told that his ticket was invalid.
The incident also raises questions about the responsibility of online booking platforms like Flipkart. As a platform that facilitates bookings, Flipkart has a responsibility to ensure that the tickets sold on its platform are valid and genuine. In this case, it appears that Flipkart failed to verify the ticket’s authenticity, leading to the man’s ordeal.
The man’s experience is not an isolated incident. Many people have reported similar issues with online booking platforms, including cancelled bookings, incorrect tickets, and invalid PNR numbers. These incidents highlight the need for stricter regulations to protect consumers and ensure that online booking platforms are held accountable for their actions.
In recent years, there have been several instances of online booking platforms facing criticism for their customer service and booking practices. Some platforms have been accused of selling invalid or fake tickets, while others have been criticized for their lack of transparency and accountability.
To avoid such incidents, it is essential for consumers to be aware of the risks associated with online booking platforms. Here are some tips to help you book your tickets safely:
- Verify the platform’s authenticity: Before booking your ticket, make sure that the platform is genuine and reputable. Check for reviews, ratings, and feedback from other users to ensure that the platform is trustworthy.
- Read the terms and conditions: Before booking your ticket, read the terms and conditions carefully. Understand the cancellation policies, refund procedures, and any other conditions that may apply.
- Check the ticket’s authenticity: Once you have booked your ticket, verify its authenticity by checking the PNR number, flight details, and other information.
- Contact the airline directly: If you have any doubts or concerns about your ticket, contact the airline directly to verify its authenticity.
In conclusion, the incident of the man being told that his Delhi-Vietnam flight ticket booked via Flipkart was invalid highlights the risks associated with online booking platforms. While online booking platforms offer convenience and flexibility, they also pose a risk of errors, cancellations, and invalid bookings. It is essential for consumers to be aware of these risks and take necessary precautions to avoid such incidents.
As for the man, he was forced to purchase a new ticket at three times the original price, despite having a ticket with a PNR number. His experience serves as a reminder of the importance of verifying the authenticity of online bookings and the need for stricter regulations to protect consumers.
Source: https://www.republicworld.com/amp/viral/flipkart-flight-ticket-invalid-viral-customer-complaint
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